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Case Study 08 · Internal Ops

Autonomous Inbox Triage Agent

An inbox that sorts itself, drafts replies and files the admin.

  • Gmail API
  • n8n
  • LLM
  • Task Automation
Screenshot of Autonomous Inbox Triage Agent

01

The Problem

A busy inbox mixes customer emails, invoices, requests and noise, and triaging it eats the first hour of every day.

02

The Solution

An agent that labels incoming emails by type and urgency, drafts replies for routine messages, logs invoices to a sheet and turns requests into tasks with due dates.

  • Classifies emails by type and urgency (Gmail API)
  • Drafts replies for routine messages
  • Logs invoices and receipts automatically
  • Creates tasks from requests with due dates

03

The Result

Inbox zero becomes the default, and nothing important slips through.

Want something like this for your business?

Tell me which workflow is eating your team's time and I'll show you how an agent can take it over.