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Case Study 02 · Customer Support

24/7 AI Sales & Support Agent

Answers, qualifies and books calls, all while the business owner sleeps.

  • RAG
  • LangGraph
  • ChromaDB
  • Calendar API
Screenshot of 24/7 AI Sales & Support Agent

01

The Problem

Businesses lose leads outside working hours. Enquiries arrive at night or on weekends and go cold before anyone replies.

02

The Solution

A RAG-powered chat agent (website widget + Telegram) that answers FAQs from the company's own documents, qualifies inbound leads with a few smart questions, and books calls directly onto Google Calendar.

  • Answers questions grounded in the company knowledge base (RAG)
  • Runs a stateful LangGraph qualification flow
  • Works on the website and in Telegram
  • Books qualified leads straight into Google Calendar

03

The Result

Every enquiry gets an instant, accurate answer, and qualified leads land on the calendar automatically, around the clock.

Want something like this for your business?

Tell me which workflow is eating your team's time and I'll show you how an agent can take it over.